Ad Hoc Print
Device Repairs
On-going Support
On-going support

In recognising our key strengths, customers wishing to retain our services on an on-going basis have the option of purchasing Age Information Tokens or to have full contract cover on an annual basis. Contract support provides complete assistance in hectic office environments where machine faults can create exceptional problems. Age Information contract cover delivers the following advantages:

[1] Guaranteed on site response within 4 hours - usually same day
[2] Inclusive annual preventative maintenance to reduce faults, prolonging machine life and to maintain print quality
[3] All non-consumable parts supplied and installed free of charge which are fully guaranteed for 12 months
[4] No limit and no quibble to the number of call outs required
[5] Free replacement loan machines when workshop repairs are identified
[6] Online call logging and reports for all work in progress and repairs completed
[7] Regular appraisals so to ensure we are meeting all your requirements
[8] Free consultation service providing assistance with any printer or fax machine related issues
[9] Extremely competitive rates

In considering contract support Age Information also offers an audit service. Being aware of your current inventory and collating this information can be a timely exercise when there are higher priorities. In conducting a site survey Age Information can provide a full report so to assist with the identification of machines which would benefit from contract cover.

For less critical machines Age Information Tokens provide an effective non contractual support solution which also allows you to have full control of your maintenance costs. One token represents a completed repair, excluding parts and feature the following benefits:

Guaranteed response within 16 hours
Inclusive of all call out and labour charges
No expiry date
Can be used for any unspecified laser print device within the company
Tokens attract a quantity discount

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The SG's No.1 Specialist in Printers and Copiers's Maintenance Services